Shipping & Returns

All Orders Over £200 Shipped Via Major Couriers Next Working Day Service. Please allow 1-2 working days.

Order Received Before 12:00 Hours Mon-Fri Shipped Within Same Day***. We Recommend You To Check All Deliveries As Soon As Possible. We Have Limited Time To File A Claim With Couriers Insurance. If You Notice Any Shortage Or Damage, Please Let Us Know Within 3 Working Days.

Delivery:

WE RECOMMEND YOU NOT TO BOOK WITH YOUR CONTRACTOR BEFORE YOU RECEIVE AND CHECKING YOUR ORDER. 

We Aim To Deliver Your Orders As Per Our Within Advertised Delivery Period. This Is Except In Exceptional Circumstances. We Will Not Be Liable For Any Loss Or Compensation Due To Delivery Delays.

ANY TRANSIT DAMAGES / LOSS MUST BE REPORTED TO US IN WRITING WITHIN THE 3 WORKING DAYS OF THE DELIVERY.

Returns & Cancellations

You May Cancel Your Order Purchased Through Our Website Within 14 Days Of Delivery. All Cancellations And Returns Must Be Requested Within 14 Days Of Delivery And All Returns Must Be Returned Back To Us Within 30 Calendar Days From Delivery Date. You May Contact Us Via Email, Post Or Telephone If More Information Needed.

We Will Refund You Using The Same Means Of Payment As You Used To Pay For Your Order Or Purchase.

Your Right Of Cancellation Will Not Apply To Goods That Are Made To Measure / Order As Per Your Request. 

Any Faulty Products Must Be Reported To Us Asap. We May Require Photographic Evidence Or Return For Our Inspection For Faulty Claims. Orders Over 30 Days Will Not Be Refunded But Replacement Product Will Be Delivered At No Cost.

***Depending On The Work Load Of The Day.