Terms of service
Terms of Service
Last updated: September 2026
This website is operated by Companyblue Ltd (trading as Elegant Radiators), company number 07966259, registered in England and Wales. By accessing this website or placing an order, you agree to these terms.
1. About Us
Companyblue Ltd trading as Elegant Radiators
Unit 1, 3 Crondal Road, Exhall, Coventry, CV7 9NH
Phone: 02477 220 780
Email: info@elegant-radiators.co.uk
Company number: 07966259
2. Using Our Website
You must be 18 or over to place an order. You agree not to use this site for any unlawful purpose or in a way that infringes the rights of others. We reserve the right to refuse or cancel orders at our discretion.
3. Orders and Contract
Placing an order constitutes an offer to buy. A contract is formed when we confirm your order by email. We reserve the right to decline any order, for example due to pricing errors, stock unavailability, or suspected fraud. If we cannot fulfil an order, we will notify you promptly and issue a full refund.
4. Pricing and Availability
All prices are shown in GBP and include VAT where applicable. Prices are subject to change without notice. We make every effort to display product colours accurately, but screen variations mean we cannot guarantee exact colour matching. Product availability is not guaranteed until your order is confirmed.
5. Your Consumer Rights
As a consumer in the United Kingdom, your statutory rights are protected under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Nothing in these terms affects your statutory rights. For details of your return and cancellation rights, please see our Returns & Refunds Policy.
6. Delivery
Delivery timescales are estimates only. We are not liable for delays caused by couriers or circumstances outside our control. For full details see our Shipping Policy.
7. Product Information
We take care to ensure product descriptions, specifications, and BTU ratings are accurate. However, information is provided for guidance only. If you are unsure whether a product is suitable for your installation, please contact us before ordering.
8. Limitation of Liability
To the extent permitted by law, our liability to you is limited to the price you paid for the goods. We are not liable for indirect or consequential losses. This does not affect your statutory rights or our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.
9. Intellectual Property
All content on this website — including text, images, product descriptions, and logos — is owned by or licensed to Companyblue Ltd. You may not reproduce, copy, or distribute any content without our written permission.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of those sites.
11. Privacy
Your personal data is handled in accordance with our Privacy Policy, which complies with UK GDPR and the Data Protection Act 2018.
12. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to These Terms
We may update these terms from time to time. The current version will always be available on this page. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
14. Contact
Questions about these terms should be sent to:
Email: info@elegant-radiators.co.uk
Phone: 02477 220 780
Post: Companyblue Ltd, Unit 1, 3 Crondal Road, Exhall, Coventry, CV7 9NH